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Order Comments for Magento 2

Magento 2 Extension Hyvä Ready Magento 2.4.x

SKU: MOC

  • Checkout comment field, optional, never mandatory
  • Visible in grid, order view, PDF and email
  • Character length and field title freely configurable
  • Multilingual via store-view scope
Auf Lager
€129.00

Einmaliger Kauf · inkl. 12 Monate Updates · zzgl. MwSt.

12 Features

Customer requests no longer get lost in the wrong inbox

A checkout comment field that shows up exactly where your team and your customers need it: grid, order view, PDF and confirmation email.

Checkout Comment Field

A free-text field for special requests, right in the checkout, no detour through email or phone.

Optional, Never Required

The field never blocks checkout. Customers who have nothing to add simply leave it blank.

Configurable Character Length

Set the maximum character count in the backend to match your order workflow.

Custom Field Title

Label the field the way your customers expect it, e.g. "Order note" instead of a generic default.

Visible in the Sales Grid

A dedicated grid column shows at a glance which order has a comment attached.

Full Text in the Order View

The complete comment text appears in the individual order view, not just truncated in the grid.

In the Confirmation Email

The comment is automatically included in the order confirmation email, visible to both the customer and your team.

In the Order PDF

The comment also appears in the PDF printout of the order, useful for warehouse or shipping staff.

Visibility in My Account

An on/off switch controls whether the comment also appears in the "My Orders" section.

REST and GraphQL API

The comment is also retrievable through Magento's APIs, useful for headless frontends or custom integrations.

Collapsed or Expanded by Default

Decide whether the field starts open or collapsed in checkout by default.

Multilingual per Store View

Field title and default state can be set individually per store view, ideal for multilingual shops.

01Four Output Points

One comment, wherever it's needed

The customer types the comment exactly once, at checkout. From there it automatically appears in the four places your team and the customer need to see it: the sales order grid for a quick overview, the individual order view in full, the order confirmation email, and the PDF printout of the order.

  • Grid column for a quick filterable overview of all orders
  • Full text in the individual order view
  • Automatically included in the confirmation email and PDF
Sales › Orders › #000000123
Customer comment
"Please ship without promotional material, deliver to the back of the building."
Grid ✓ Email ✓ PDF ✓
02How the Purchase Works

Not a download — personal setup instead

Order Comments is not listed here as a ready-made download file for self-installation. The purchase is a service engagement: we get in touch after your purchase, install the module in your shop, agree on the field title and character limit with you, and personally set up the display in the grid, order view, PDF and email.

Important to know

Your purchase does not include a download link or an installation file. Completing the order triggers personal setup by Mironsoft; self-installation is not offered with this product. We will contact you within 2 business days after payment is received. This offer is exclusively for business customers under German law (§ 14 BGB, commercial or self-employed use). There is no consumer right of withdrawal for B2B contracts.

FAQ

Frequently Asked Questions

Everything you need to know about usage, visibility, and the purchase process.

Does the customer have to fill in the comment field?
No. The field is always optional and never blocks checkout when left empty.
Can I download and install the module myself?
No. This is not a download product. After purchase, we personally install and configure the module in your shop.
Where exactly will I see the comment as a shop owner?
In four places at once: as a column in the sales order grid, in full in the individual order view, in the order confirmation email, and in the PDF printout of the order.
Can I limit the maximum character count?
Yes. Set the maximum character length in the backend to match your order workflow and to fit cleanly on the PDF printout.
Can the customer view their own comment again later?
If you enable the corresponding visibility option, the comment also appears in the "My Orders" section of the customer account. This display can be toggled on or off.
Is the comment also retrievable through the REST or GraphQL API?
Yes. The field is accessible through Magento's standard APIs, which matters for headless frontends or custom integrations.
Does the module work in a multilingual shop?
Yes. Field title and default state can be configured individually per store view.
Is there also an internal note field just for my team?
The base version covers the customer-facing comment. A separate internal admin note field, not visible to the customer, is a possible extension feature but not part of the confirmed standard feature set — reach out to us directly if you need it.
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