Magento 2 Click to Call with Service Hours and a Callback Form
SKU: CLICKTOCALL1
- call button with tel: link for smartphone and desktop
- service hours per weekday and time zone
- callback form instead of the button outside hours
- tracking event for calls and callback requests
Einmaliger Kauf · inkl. 12 Monate Updates · zzgl. MwSt.
Magento 2 Click to Call: calls during service hours, callbacks outside them
With Mironsoft Magento 2 Click to Call you offer visitors a call button exactly when someone is available. Outside service hours it automatically turns into a callback form that captures name, number and preferred time. Every request lands in the admin and as an email to your team. Magento 2 Click to Call sends tracking events for call clicks, uses Alpine.js and needs no extra library.
Call button
A tap opens the phone app, on desktop the configured phone handler.
Service hours
Define per weekday when the button is displayed.
Callback form
Outside hours a form with a preferred time appears.
Requests in the admin
Manage callback requests with status open, called back or done.
Tracking event
Send clicks and requests as an event to your analytics setup.
Spam protection
Honeypot and rate limiting keep bad submissions out.
Why phone contact in the shop often makes the difference
For products that need advice, expensive orders and B2B customers, a short conversation often decides. Anyone who has to select, copy and paste a number on a smartphone gives up. Merchants therefore look for Magento 2 Click to Call or a call button that dials with a tap. Outside service hours that button is misleading, because nobody picks up.
With Magento 2 Click to Call the display switches automatically: the call during service hours, the callback request otherwise. That way no prospect is lost, and your team sees the next morning whom to call back.
Call button with tel: link and placement of your choice
The button uses a tel: link and works on a smartphone with one tap. You place it in the header, on the product page, on the contact page or as a floating button. Phone number and label can be adjusted per store view and page type, so the product page names a specialist line and the contact page the main office. On desktop, you can show the number as text instead of the button.
- tel: link with one tap
- Header, product page, contact page or floating
- Number per store view and page type
Set service hours and respect the time zone
You define one or more time slots per weekday. The shop time zone determines what applies now, even when the visitor comes from another country. You enter holidays and company vacations as exceptions. The switch between button and form happens in the browser via Alpine.js so the full-page cache keeps working. Without JavaScript, visitors see the callback form as the safe variant.
- Time slots per weekday and exceptions for holidays
- Shop time zone instead of visitor time
- Without JavaScript the form stays visible
Callback form with a preferred time outside service hours
Outside the hours a short form appears with name, phone number, preferred time and an optional topic. A consent checkbox links to your privacy policy; which notices are legally required is for you to verify as the shop operator. Honeypot and rate limiting protect against spam, and the phone number is checked for a plausible format. After submitting, a confirmation appears and the team receives an email.
- Name, number, preferred time and topic
- Consent with privacy link, legal review by the operator
- Honeypot, rate limiting and number check
Manage callback requests and measure calls
In the admin you see all requests with date, number, preferred time and status. You set requests to called back or done and add notes. For evaluation the module pushes a tracking event into the data layer on a call click and on a callback request, so you can compare channels and page types. A click proves the wish to call, not the conversation that actually took place. You delete old requests manually or through a retention period.
- Status and notes per callback request
- Tracking event for click and request
- Retention period for personal data
Where Magento 2 Click to Call helps in everyday shop work
Typical situations in which Magento 2 Click to Call brings prospects to the phone.
Advice for technical products
On the product page one tap leads to the specialist line. Whoever asks outside hours leaves a callback request.
High-value orders
With large carts customers want to speak to a person before buying. The Magento 2 Click to Call button is ready in the cart.
B2B enquiries
With Magento 2 Click to Call, buyers reach sales directly or schedule the callback for their preferred time.
Service and complaints
On the contact page customers reach the hotline, outside the hours they use the callback request.
Magento 2 Click to Call: phone number in text or module compared
What Magento 2 Click to Call changes compared with a number in the footer.
| Topic | Without the module | With Mironsoft Click to Call |
|---|---|---|
| Mobile use | Select and copy the number | One tap to call |
| Outside hours | Nobody answers, prospect leaves | Callback form instead of the button |
| Follow-up | No overview | Requests in the admin with status |
| Measurability | Cannot be captured | Tracking event for clicks and requests |
| Maintenance | Number in several places | Number and hours centrally |
How we set up Magento 2 Click to Call for you
The process after you place your order.
Briefing
You name numbers, service hours and the page types on which the button should appear.
Installation
We install the module, store the hours and integrate Magento 2 Click to Call into header, product page and contact page.
Form
Together with you we set up callback form, consent text, notification email and retention period.
Tracking
We verify the tracking event in your analytics setup and test call click and callback request.
Handover
Your team gets an introduction to the request list, status and hours.
Scope compared with contact form, chat button and opening hours
The Mironsoft contact form receives general messages, the chat button opens a messenger, and the opening hours module only displays times. Magento 2 Click to Call connects call and callback: during service hours visitors dial directly, otherwise they leave a callback request.
The modules can be combined. Everything runs on Alpine.js in the Hyvä theme, with no additional library.
No download, personal setup
Click to Call is not listed here as a ready-made download file to install yourself. The purchase is a service order: after the purchase we get in touch, install the module in your shop and agree service hours and callback form together with you.
Frequently asked questions
Everything important about calls, service hours, callbacks, tracking and how the purchase works.
How can I add a call button in Magento 2?
How can I offer a callback form in Magento 2?
What happens outside service hours?
How can I track calls in Magento 2?
How is the time zone handled?
How does spam protection work?
What about data protection?
Does Magento 2 Click to Call work with Hyvä?
How does it differ from the contact form and the chat button?
Can I download and install the module myself?
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