Magento 2 Delivery Instructions at Checkout: Drop-off, Doorbell, Time Window
SKU: DELIVERYINSTRUCTIONS1
- drop-off place, doorbell note and time window wish in the checkout
- selection list plus short free text with a character limit
- notes in order email, admin and packing slip
- activation per shipping method and store view
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Magento 2 Delivery Instructions: customers tell you at checkout how the parcel should arrive
With Magento 2 Delivery Instructions from Mironsoft customers state at checkout where the parcel may be left, how the courier gets into the building and when they can be reached. The details land on the order and appear in the confirmation email, the admin and the packing slip. This saves queries, failed deliveries and returns. The fields consist of a selection and a short free text and run on Alpine.js in the Hyvä checkout, without an additional library.
Drop-off place
Selection such as garage, terrace, hallway or neighbour, matching your shipping.
Doorbell note
A note on bell, access or floor so the courier finds the entrance.
Free text
Short additional text with a character limit and cleaning of disallowed characters.
Per shipping method
The fields only appear for shipping methods you enable them for.
For your team
Shown in order confirmation, admin order and on the packing slip.
Why merchants offer Magento 2 Delivery Instructions at checkout
Parcels rarely fail because of the product, but because of delivery: nobody home, wrong floor, no space for the parcel. Customers then reach for the order comment or write an email later. Merchants therefore search for Magento 2 Delivery Instructions, for a drop-off field or a note to the carrier. The default offers no field of its own for this, and the general comment gets lost in daily work.
With Magento 2 Delivery Instructions you capture the details in a structured way, not as running text. Your team finds them in a fixed place, and failed deliveries can be avoided earlier. Notes are customer wishes; whether the courier follows them is up to the carrier.
Magento 2 Delivery Instructions with a drop-off selection
The selection lists places such as garage, terrace, hallway, carport or neighbour. You maintain the list in the admin yourself, with translation per store view. Choosing a drop-off place counts as a wish; it does not replace a drop-off authorisation in the legal sense, and a note in the checkout makes that clear.
- Own list of drop-off places
- Translation per store view
- Note on the non-binding nature
Capture doorbell, access and floor notes
A short text helps the courier: rear building, third floor, code at the door. The field has an adjustable character limit so notes stay short. Disallowed characters and script parts are cleaned. Because of possible personal data, point this out in your privacy policy; the legal review remains with the shop operator.
- Free text with character limit
- Cleaning of disallowed characters
- Privacy note in the configuration
Time window wish as a note instead of a fixed date
Customers choose a time of day, for example morning, afternoon or evening. The module does not promise a fixed delivery time and plans no routes; it stores the wish and shows it to your team. Anyone who needs fixed delivery dates combines the module with a scheduling solution of their own.
- Choice of time of day
- Stored as a wish, not a promise
- Combinable with scheduling solutions
Delivery instructions in email, admin and packing slip
The details appear in the order confirmation, in the admin order and on the packing slip. A column can be shown in the order grid so warehouse and shipping see the notes before packing. The fields are also available for exports and interfaces.
- Order email, admin and packing slip
- Column in the order grid
- Fields available for exports
Where Magento 2 Delivery Instructions help in everyday shop work
Typical situations in which a note saves the delivery.
Apartment buildings
Customers name the rear building, floor or access code. The courier finds the door, and Magento 2 Delivery Instructions save a second delivery attempt.
Working people
Whoever is out during the day chooses a drop-off place or a time window instead of collecting notification cards.
Bulky parcels
For heavy or large shipments, notes on access road, gate code or drop-off point help the delivery.
Business customers
Companies state goods receiving, ramp or contact person without misusing an address line.
Magento 2 Delivery Instructions: without and with the module
The difference to the general order comment.
| Topic | Without the module | With Mironsoft Delivery Instructions |
|---|---|---|
| Capture | Free text somewhere in the checkout | Structured fields with selection |
| Drop-off place | Has to be explained | Selection with your own list |
| Visibility to the team | Hidden in the comment | Fixed place in admin and packing slip |
| Data quality | Any characters | Character limit and cleaning |
| Control | For all shipping methods | Activation per shipping method |
How we set up Magento 2 Delivery Instructions for you
The process after you place your order.
Briefing
We clarify which shipping methods get the fields and which drop-off places and time windows you offer.
Installation
We install the module, set up Magento 2 Delivery Instructions in the checkout and adapt the fields to your Hyvä theme.
Output
We extend order email, admin view and packing slip with the delivery instructions.
Testing
We check required and optional, character limit, shipping methods and guest checkout.
Handover
Your team learns how to maintain lists and find notes in the admin.
Scope compared with delivery date and shipping modules
Magento 2 Delivery Instructions capture wishes and notes from customers. They do not set fixed delivery dates, calculate shipping costs or control a carrier. There are separate modules for delivery dates and shipping methods.
All modules can be combined. The interface runs on Alpine.js in the Hyvä checkout, without an additional library.
No download, but a personal setup
Delivery Instructions is not listed here as a ready-made download for self-installation. The purchase is an order: after buying we get in touch, install the module in your shop and agree on fields, lists and shipping methods with you.
Frequently asked questions
Everything important about fields, display, data protection and how the purchase works.
How can I ask for delivery instructions at the Magento 2 checkout?
How can I capture a drop-off place for parcels in Magento 2?
Is the time window wish a fixed promise?
Where do I see Magento 2 Delivery Instructions in the admin?
Can I show the fields only for certain shipping methods?
Are the notes passed on to the carrier?
Do Magento 2 Delivery Instructions work with Hyvä?
How do Magento 2 Delivery Instructions prevent misuse in the free text?
What about data protection?
Can I download and install the module myself?
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Magento 2 Delivery Instructions – Mironsoft