Maxim Mironjuk
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June 04, 2025
Language models occasionally produce statements about products, prices or contract terms that sound plausible but are false, and to users those statements often appear just as authoritative as correct information. For brands with a visible e-commerce presence, this is no longer a theoretical risk but a task that needs to be handled just as systematically as classic reputation management. This article covers how hallucinations arise, how to build a solid monitoring process, and which correction strategies actually work in practice.